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Important changes to the BASE library service from 16 March and how they will affect you

In order to respond to the COVID-19 (coronavirus) guidance issued by the UK Government, Department of Health and Social Care and Public Health England, BASE Library will be implementing a number of changes to the way that you interact with our services. Updates will be provided via the BASE Library website.

The changes will take effect from 16 March and will continue until further notice. Please read the summary below and if you have any questions contact your local library service by email or telephone. If you need to attend in person please phone ahead to check that the library is open to visitors. Contact details can be found on the Locations page

We will continue to offer library and knowledge services to the fullest extent possible but please help us to protect colleagues and patients by adhering to the advice issued by your NHS Trust, Public Health England and the UK Government.

The BASE Library catalogue is available 24/7. Reservations are not available as a response to Covid-19.

Library closures – all library closures will be posted on the Locations page. If your library is closed, remote services (e.g. enquiries, e-book loans, article requests, online resources, literature searches, evidence updates) will still operate, however this may be at a reduced level. Please contact your local library if you would like further information. Further information will also be available on the BASE Library website and your local library’s website or Trust Intranet.

Changes to BASE Library terms and conditions of service (from 16 March 2020)

  • Any library item currently on loan will be extended until 30 April and will continue to be automatically renewed, no action is required and this has already taken effect.
  • Any overdue fines which have been incurred since 16 March will be cleared and fines will be suspended for all items until further notice. If you were unable to renew or return items before 16 March owing to ill health or disruption caused by the coronavirus, your home library (where you are currently registered) will help you please contact them by phone or email.
  • Notifications have been temporarily suspended until further notice which means that you will not receive reminders or overdue notices. We will contact you again to give you notice when this is due to be reinstated

Last updated: 25 March 2020

Changes to the BASE Library Service

As a response to Covid-19, some BASE libraries have now closed their counter services (all library closures will be posted on the Locations page). All library teams are still providing an enquiry service and can be contacted by email and phone if their counter is not open. Reservations are not available, however you may browse the catalogue and access e-resources. Items on loan have been automatically renewed and will not incur a fine. Most libraries are not providing new member registrations. More information on current service can be found here.