You must report lost or damaged items immediately.
You must pay to replace any lost or damaged items. You will be charged by the library that owns the item with the replacement cost. This may include an admin charge. Overdue fines must be paid in addition.
Members agree to receive notification of reserved items available for collection and due items. However, members can opt-out of receiving service announcements such as library news, please let us know.
Trust IT policies, local library policies and copyright legislation must be abided by.
On the last date of your placement, employment or eligibility to use the service, all items on loan must be returned and all fines paid.
For your information
We will delete inactive membership records two years after membership expires.
A complaints procedure is in place at all Base Libraries.
Please remember your membership card. You must produce this when borrowing items.
Tell us if you need additional assistance with library services. We can offer extended loan periods, large print information and many other services, please ask!
You will be charged for a replacement card if it is lost or damaged. This charge may vary.
Please tell us immediately if your contact details change.